Technique 1.200                   General Questions on Change
Introduction

Answer the questions below by ticking the appropriate box; feel free to make any extra appropriate comments.

Your answers will highlight areas are going well or you need to work on

Questions

1. How would you describe the communications of the change initiative?

2. What is the approach to the change initiative?

3. Is there a well-documented change plan? 

4. Is there a well-documented implementation plan?

5. What is the general feeling of the key stakeholders about the change initiative? (answer for each stakeholder group like employees, management, etc)

5.1 Management (include Board)

5.2 Employees

5.3 Clients/customers

5.4 Suppliers

5.5 Others (name)

6. What is the employees’ view of the change introduced?

7. What is the involvement of key stakeholders?  (can answer for each stakeholder group like employees, management, etc)

7.1 Management (include Board)

7.2 Employees

7.3 Clients/Customers

7.4 Suppliers

7.5  Others

8. How much preparation for the change project has been done?

9. What is the cultural impact of the change?

10. What is the general attitude to the change by key stakeholders? (answer for each stakeholder group like employees, management, etc)

 10.1 Management (including Board)

 10.2 Employees

10.3 Clients/customers

10.4 Suppliers 

10.5 Others

11. Were the reasons for the change understood and accepted by key stakeholders?

11.1 Management (including Board)

11.2 Employees

11.3 Clients/customers

11.4 Suppliers

12. How is the interruption of normal operations by the change initiative received by most stakeholders?

13. Is appropriate language used to explain the change initiative?

14. What is the overall perception of the change initiative?

(main source: Taryn Haynes-Smart, 2010)