Psychological Safety (Teams)
Supporting teams through the 4 stages of psychological safety
| Stages of psychological safety | Statements describing each stage |
|---|---|
| Exclusion | |
| Inclusion safety | 'It is great you are here because...' Each time you meet, be explicit about why each person is there and what role they're playing |
| Learner safety | ' This might be obvious, but....' Role model by asking 'obvious' or 'simple' question. Emphasise experimentation and shared learning so people feel safe to ask questions |
| Contributor safety | 'Yes, and....' Actively called on people's contribution and build on each others ideas, and listen to build rather than debunk - so people feel happy to contribute ideas. |
| Challenger safety | ' I wonder if.....' Encourage them to question underlying assumptions and pushed boundaries. This is the energy of innovation and holding creative tension |
(source: Pippa Hague, 2022a)