Common Management Errors (110)

Cx) Don't use plain language (like all disciplines, change management, has its own distinct language.
"...This language enables practitioners to communicate clearly, consistently and effectively about what change means in terms of working differently, anticipated impacts, desired goals, and how success will be measured..."
Lisa Kempton, 2023

At the same time, certain terms have a different meaning owing to different perceptions of the content and nature of the change.
By using a simple, yet powerful, plain language, a better understanding of the change will occur.
Need to be aware that using jargon, buzzwords, etc can create unnecessary barriers.)

Cxi) Need to ask good questions (good questioners use plain language; they
"...spur the exchange of ideas, uncovering often surprising insights. The answers provided can fill in gaps in our understanding, revealing important information that might have missed.
Questions pull ideas from others and engage them in finding the answers. With many minds working together increases the odds of coming up with the best idea, option or solution.
Asking good questions also focuses energy and attention, guiding people to think about the right things at the right time. A good question you get a team unstuck and completely shift their energy......when we ask questions, we create opportunities to engage people in a change and make them feel valued. Plain language questions are a simple, yet effective way to get and keep change leaders, impacted individuals and groups aligned throughout the change process..."
Lisa Kempton, 2023