Technique 2.10 Some Salient Questions

Change Implementation Techniques for Creating a Sense of Urgency

Answering the following questions to help identify "a sense of urgency"

1 Are you clear on how to succeed in this business?

2 Is there alignment between vision, strategy and behaviour?

3 Are you constantly improving internal processes?

4 Are you staying ahead of the competition?

5 Are you maintaining a high-performance climate?

6 Are you successful in attracting, keeping and developing talent?

7 Are you improving customer satisfaction?

8 Are you stimulating innovation?

(source: Manfred Kets de Vries, 2006)