Background to Change Management cont. 8
Project Management
Introduction
Stages for managing and planning a project
(source: https://infograph.venngage.com)
Project management involves using knowledge, skills, tools and techniques in project activities in order to meet or exceed stakeholders' expectations and needs.
| Expertise |
Description of Expertise |
| Plan Development | Provides input to the change management component of the project plan, based on assigned responsibilities |
| Prepares an integrated plan for change management, defining the governance, scope, milestones, deliverables, outcomes, benefits and due dates | |
| Gains agreement from the different stakeholders on success measures, key milestones and dates | |
| Prepares schedule showing detail tasks, dependencies, skills, effort, start/finish dates and resources required to achieve the outcomes | |
| Considers possible constraints when selecting options for the plan, like resource availability, budget, timing, organisational capabilities, readiness, costs and stakeholders attitude towards the change | |
| Provides an input into the change management component of the project plan | |
| Defines change organisational structure with roles and responsibilities of all participants clearly documented | |
| Monitor and Management of Progress | Communicates progress to all stakeholders regularly, using relevant factual data in an objective, understandable format |
| Provides regular status reports | |
| Adjusts plan in response to changing needs and effectively communicate changes | |
| Promptly alerts stakeholders to any changes impacting timelines and plans | |
| Demonstrate familiarity with appropriate tools and techniques to plan, monitor and manage the project | |
| Cost Management | Accurately estimates the costs incurred for the change management activities |
| Effectively sources, manages, reports against and works to an agreed budget | |
| Risk and Opportunity Management | Evaluates and balances risk exposure in developing and implementing an approach |
| Identifies and qualifies potential risks, then monitors and manages them throughout the project | |
| Vendor Management | Builds constructive relationships with external lenders ensuring clear roles and responsibilities |
| Initiates and maintains contractual conditions and relationships | |
| Review Project Outcomes | Continually reviews and reports on outcomes and success measures |
| Uses learning to enhance effectiveness for future projects |
(source: CMI, 2022b)
NB Management (project vs change)
The essential difference between a project and change team is that the former is delivering an outcome, while of the latter is about adaption, ie small-step behavioural changes.
Project Planning Process
(source: https://infograph.venngage.com)
More on Project Planning Process
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Project Planning Process
(source: https://infograph.venngage.com)
Process Improvement Plan
(source: https://infograph.venngage.com)