Reasons For Resistance To Change
Some Reasons for Resistance to Change
. The purpose is not made clear
. The implementers are not involved in the planning
. An appeal is based on personal reasons
. Habit patterns of the work group are ignored
. There is poor communication regarding a change
. There is fear of failure
. Excessive work pressure is involved
. The "cost" is too high, or the reward for making the change is seen as inadequate
. The present situation seems satisfactory
. There is a lack of respect and trust in the change initiator
. There is a lack of understanding as to the intended result of a change
. There is a perceived threat (physical, emotional and psychological)
. Fear of the unknown
. Middle management are the greatest resisters of change, as they perceive that they have the most to lose from change
. Lack of understanding/uncertainty about the change proposed ie poor communication of the rationale for the change and the desired output of the change
. Self-interest/loss of power/loss of face, ie during a change process, parts of the organisation may be negatively affected, and as a result, have strong reservations about the change
. Existing skills made less relevant/obsolete, ie changing technology can make existing skills no longer applicable, eg printers in newspapers
. Different perceptions/frame of reference/change is against the existing culture, eg public organisations being privatised or commercialised
. Change is perceived as meaning extra work, but if people have ownership and the rewards are obvious, the extra work is less of a problem
. Value of, and attitude to, work and the organisation that employs them varies among individuals, ie attitude to leisure and individualism and work as a necessary evil ‐ need to work out appropriate incentives for individuals and groups
. Change is a surprise-like acquisition: the intention is clear, the consequences are not, and people negatively affected may resist it
. Lack of trust in management, eg low credibility based on past performance and strong unionism can be linked to lack of trust in management
NB
"...when employees have a positive relationship with their manager, they might be less likely to resist changes..."
Rebecca Newton, 2019