Common Change Management Errors (80)

Lxxx) Not Understanding 'Successful Organisational' Symptoms

(Too much past success makes change more difficult and fuels mistakes in the change process. Remember: the hardest organisation to change is a successful one or one that perceives itself as successful)

(sources: John Kotter, 1995, 1996a, 1996b & 2003)

"...In a perverse way, success brings its own problems ... Because the organisation is much larger than it was in earlier years, that creates issues in itself. More people, more diffuse responsibilities, personal tensions tend to occur with more people and a larger organisation. Growth becomes more elusive in a larger company..."

Ron Brierley as quoted by Yvonne Dongeon, 2011