xxii) Create A Safe Environment

Managers do not create a safe environment in which people can predict the consequences of their actions - this goes hand-in-hand with ensuring predictability in an organisation's relations with other staff and stakeholders.

The dialogue of disgruntled staff may include:

"...- I don't like what is happening...but I am powerless to do anything about it...

- I have few options

- I can refuse to support the changes

- I can resist what they are doing to me

- I can even sabotage what they are trying to achieve

- Why should I assist them in making their plans work! They are the ones who will end up looking good! They took it upon themselves to make the changes. They will not have my support to get credit for what they have done to me!..."

. Organisations not allowing staff to actively seek continuous feedback and not able to deal with criticism

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