xxiv) Empowerment

Not realizing the importance of empowerment ‐ this involves allowing people the ability to choose so that they have a sense of power and control of their own lives. This is sometimes called autonomy. Remember: people build up resistance to being continually told what to do. A more effective approach involves making suggestions rather than giving directions. To encourage ownership of decisions, people need to feel confidence, and to have participated and contributed to the decision-making process.