v) Obstacles Are Present

Obstacles are present including staff and blockages to creativity-facilitators (such as convergent and group thinking, win-lose situations and risk-aversion attitudes). Organisations should encourage:

- free communication

- the offering of risk-taking opinions

- the process of probe and question, discuss, compare and elaborate on ideas

- participation in divergent thinking

- an emphasis on problem-solving, working through conflict and avoiding dysfunctional interpersonal conflict