Stress Calculation
- This calculation is based upon
i) average worker loses 3.2 days as a result of stress
ii) 230 working days per year
Thus impact on payroll is up to 1.4% (3.2 of 230 days) of payroll
Thus a possible scenario is
- level of staff turnover 13.8
- level of rework 15.0
- level of wasted work 15.0
- level of stress 1.4
45.2%
Thus just under 50% of your payroll could be wasted.
Image what would be the benefits of saving 50% of this and spending time on productive things. It is better to increase productivity rather than just cut costs
Additional factors that can be costed and evaluated include
- poor customer service as shown by satisfaction, loyalty and advocacy levels
- slow and poor decision-making
- internal turf wars
- lack of inter-department coordination
- "gameplaying" during the budgeting and planning rounds
- lack of creativity, initiative-taking and risk-taking
- focus on self-interest rather than organisational interest
- limited delegation/involvement/impoundment/connectedness, etc