Character Questionnaire (VIA) cont.
Relevance to Change Management & Leadership
In change management, the VIA questionnaire is commonly used to:
- Build psychological readiness for change
- Identify natural change champions
- Reduce change resistance
- Improve:
- Hope
- Leadership
- Perspective
- Teamwork
- Self-regulation
Example:
- A team high in Hope, Zest and Teamwork adapts faster to disruption.
- Leaders high in Perspective and Fairness navigate uncertainty more effectively.
Reliability and Validity
Research consistently shows:
- Good internal reliability
- Strong test–retest stability
- Positive correlations with:
- Life satisfaction
- Engagement
- Meaning
- Work performance
- Psychological resilience
Used in hundreds of peer-reviewed studies worldwide.
Key Limitations to Be Aware Of
- Self-report bias
- Not a predictive performance tool on its own
- Should not be used for:
- Hiring/firing decisions
- Clinical diagnosis
- Best used as a developmental, not evaluative, instrument
An Example of Signature Strengths (Top 5)
If you are rate highly on the following strengths, you have natural change leadership advantages—use them deliberately in:
- Strategy
- Communication
- Decision-making
- Culture shaping
Under-Used Strengths (Bottom 5)
These often indicate:
- Change blind spots
- Leadership stress reactions
- Emotional or relational risk points
PRACTICAL CHANGE APPLICATION GUIDE
|
Change Need |
Key Strengths |
|
1. Driving urgency |
Zest, Bravery, Hope |
|
2. Sustaining momentum |
Perseverance, Self-Regulation |
|
3. Managing resistance |
Social Intelligence, Kindness |
|
4. Ethical decisions |
Fairness, Honesty |
|
5. Strategic clarity |
Perspective, Judgment |
|
6. Staff wellbeing |
Love, Gratitude, Forgiveness |
|
7. Innovation |
Creativity, Curiosity |
TEAM-LEVEL AGGREGATION (for Workshops)
You may average each strength across team members to identify:
- Team signature strengths
- Collective risk areas
- Change readiness profile
- Leadership strength
OPTIONAL ASSESSMENT FLAGS from particular combinations:
- High Courage + Low Prudence increases the risk of reckless change
- High Wisdom + Low Zest suggest insight without momentum
- High Leadership + Low Humility increases the authoritarian risk
- High Kindness + Low Self-Regulation increases the burnout risk
Summary
The VIA Institute on Character questionnaire is a scientifically-validated strengths assessment that identifies a person’s core character strengths across 24 universal traits. It is widely used to enhance:
- Wellbeing
- Leadership
- Education
- Organisational change
- Personal growth
It shifts the focus from:
“What’s wrong with people?”
to
“What’s strong within them?”
The table below summarise strengths:
|
STRENGTH |
UNDERUSE |
OPTIMAL USE |
OVERUSE |
|
LOVE OF LEARNING |
Smug; Uninterested |
Information-seeking; Lifelong learner |
Know-it-all; Elitist |
|
CURIOSITY |
Bored; Apathetic |
Intrigued; Open |
Nosy; Intrusive |
|
CREATIVITY |
Conforming; Plain |
Uniqueness that is practical; Original |
Eccentric; Odd |
|
KINDNESS |
Indifferent; Selfish |
Caring; Compassionate |
Intrusive; Overly focused on others |
|
GRATITUDE |
Entitled; Self-absorbed |
Connected; Appreciating positives |
Contrived; Repetitive |
|
FAIRNESS |
Prejudice; Complacency |
Champions equal opportunity for all |
Detached; Uncaring justice |
|
PERSPECTIVE |
Shallow; Superficial |
Sees and offers the wider view |
Overbearing; Arrogant |
|
SELF-REGULATION |
Impulsive; Undisciplined |
Mindful; Disciplined |
Constricted; Obsessive |
|
HONESTY |
Phony; Inauthentic |
True to oneself; Sincere |
Self-righteous; Rude |
|
HUMOR |
Overly serious; Flat affect |
Laughter with others; Playful |
Offensive; Giddy |
|
PERSEVERANCE |
Lazy; Helpless |
Task completer; Persistent |
Stubborn; Struggles to let go |
|
HOPE |
Negative; Past-oriented |
Positive expectations; Optimistic |
Unrealistic; Blind optimism |
|
HUMILITY |
Arrogant; Self-focused |
Focuses attention on others; Modest |
Self-deprecation; Limited self-image |
|
BRAVERY |
Cowardly; Unwilling to act |
Facing Fears; Confronting adversity |
Risk-taking; Foolish |
|
SOCIAL INTELLIGENCE |
Clueless; Disconnected |
Tuned in; Empathetic |
Over-analytical; Self-deceiving |
|
FORGIVENESS |
Vengeful; Merciless |
Letting go of hurt when wronged |
Permissive; Doormat |
|
LEADERSHIP |
Follower; Passive |
Positively influencing others |
Bossy; Controlling |
|
LOVE |
Isolating; Cut-off from others |
Genuine; Reciprocal warmth |
Emotional over-kill; Touchy-feely |
|
SPIRITUALITY |
Unaware of core values |
Connecting with the sacred |
Preachy; Fanatical |
|
JUDGMENT |
Illogical; Naive |
Analytical; Open-minded |
Cynical; Rigid |
|
APPR OF BEAUTY/EXCL |
Oblivious; Stuck in autopilot |
Seeing the life behind things |
Snobbery; Perfectionist |
|
PRUDENCE |
Reckless; Thrill-seeking |
Wisely cautious; Goal-oriented |
Over cautious; Hesitant |
|
ZEST |
Passive; Sedentary |
Active; Energized |
Hyper; Overactive |
|
TEAMWORK |
Self-serving; Individualistic |
Loyal; Collaborative |
Dependent; Loss of individuality |
(source: https://www.viacharacter.org/reports/total-24)